Welcome Kit The Welcome Kit is designed to provide a broad range of information and necessary documentation to commence and maintain a successful tenancy.
What is expected of you as the tenant?
- Call repairs and maintenance in your region when any repairs or maintenance are needed or damage has occurred to the property
- For all repairs/maintenance contact the maintenance office using the telephone number on the fridge magnet provided
- Allow reasonable access to your property, in accordance with your tenancy agreement, for all maintenance issues. When the contractor makes an appointment with you to carry out the repairs, you must keep that meeting otherwise contact the maintenance office or the contractor to make alternative arrangements
- If the repair work is unsatisfactory or the contractor has not cleaned up after themselves, we will follow up any unsatisfactory work and make sure it is rectified. Contact your GEH Tenancy manager in your region using the numbers provided on the stickers in your welcome kit as soon as possible.
Your Guide to Settling In (pdf 93Kb) Your guide to Settling in provides tenants with information on their rights and responsibilities, the landlord's responsibilities and moving in and out.
Final Inspection Guide (pdf 32Kb) The final inspection guide provides tenants with a checklist as to what actions are required prior to vacating the dwelling. |